Floodlight wired just blinks on and off

I had an electrician replace an old flood light with a Rng floodlight wired. Before I connected it to the Ring app, it would simply blink on and off. After connecting it to the Ring app, which was no problem, it still just blinks on and off. This happens when I turn it on and when motion is detected and it turns on.

Has anyone experienced this? Should I assume that it is defective and return it?

Hey @gwood312! It’s always a great idea to have a professional install these hardwired products. First, check and make sure this Floodlight is not wired to a dimmer switch, as this is not recommended. Once that has been confirmed, try turning the circuit breaker connected to your Floodlight off for about 1 minute, the flipping it back on. After the Floodlight reboots, it should no longer blink on and off.

If it does continue to blink after these steps, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.