Hey neighbors! Your Ring Security Cameras shouldn’t be exhibiting any static noises. If you are experiencing this, please try the following troubleshooting steps:

• Review the RSSI in the Device Health section of the Ring app to see if a poor connection could be causing audio concerns.
• Check out our guide for fixing audio and sound concerns in our Help Center here. This guide will go over various different causes for sound issues and help you narrow down what the cause might be.
• Check the wiring for your device if it’s hardwired, like the Floodlight Cam, to ensure none of the wires or frayed and that there are no exposed cables. If you’re uncomfortable with looking at the wiring, we recommend consulting a qualified electrician for assistance.
• Reset your Camera by holding down the setup button for at least 20 seconds. After the reset is complete, set the Camera back up in the Ring app using the instructions under Set Up a Device.

If this concern persists and you’re still hearing a static noise from your Camera, please reach out to our support team at one of the numbers available here.

I'm have the same exact problem.

There should not be any noise coming from your Camera unless you've triggered two way audio, or enabled the Camera's Siren. A static noise certainly should not happen. As you've covered power variables by using an electrician, check out your [RSSI in the device health section of the Ring app](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229), to ensure for optimal wifi signal. If you have [Motion Warning](https://support.ring.com/hc/en-us/articles/360048674751-Motion-Warning-Information) enabled, try disabling it to see if this makes any difference. I recommend also checking the area for any electronics or large appliances nearby, that could be making this sound. If powering the Camera off for a few moments then back on does not resolve this concern, our support team can take a closer look at this for you. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support. Feel free to let us know how this goes! :)

Any fix for this issue? I'm having the same problem

I'm having the same issue with static in the audio feed on my Ring Floodlight Cam Wired Pro. The static was noticeable from the very first day I installed the cam. I tried all the power cycling and troubleshooting steps mentioned by the OP. Even worse, the Pro has been throwing an "overheat" notification even though the ambient temperature is only 71F. I also noticed that the floodlight toggles on and off randomly on its own without any motion. Feels like it might be an issue with a component. I have a Ring Floodlight Cam Wired Plus a few feet away using the same splice from the junction box and there's no noise coming over that camera's audio feed.