‎Floodlight Cam Wired Plus LED always on

English

Help

Community Home

Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.

C

clintb

Floodlight Cam Wired Plus LED always on

hardwired-security-cameras

cs-support

Hello, I have a 1 year old Floodlight Cam Wired Plus. This week I noticed that one of the lights has 4 LED's which are constantly on, even during daylight hours. I already tried rebooting the device and also re-running set-up however issue was not solved. Is this something which can be fixed? Can the light bulb be replaced?

194 •

0 •

11-07-2023 02:33:36

Responses (2)

J
Justin_Ring
Hi @clintb. Thank you for trying those troubleshooting steps to help fix your concern. Unfortunately, you cannot replace the LED lights on your Floodlight Cam. The next best thing to do now is to give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
0
•
12-07-2023 04:33:20
•
S
system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
0
•
11-08-2023 04:33:21
•