Responses (4)

• M

  Marley_Ring

  Hello, @CucamongaRed! Thank you for sharing your experience with us regarding the Ring Windows app. The reason you are not seeing your new Floodlight Camera Wired Pro in the Windows app is because it no longer receives device or feature updates, though they will continue to receive critical security and bug updates. We suggest using [Ring.com](http://ring.com/) to view your devices on a desktop computer. The team here is continuously working to add features to improve your [Ring.com](http://ring.com/) experience. Thank you for being a great neighbor, please let us know if you have any additional questions.

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  20-05-2021 11:11:23

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  S

  swgdan

  But the website doesn't allow for live view. Is that not available? I'm within the return period and have 6 cameras going back if that won't be a feature.

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  03-06-2021 01:17:24

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  waitetom

  Absolutely, completely useless. I wish I'd not bought my Ring cameras. There's no way of accessing 'live view' on my Mac since the web browser doesn't show live view and the Mac app isn't compatible with Flood Light. I wish I'd gone with Nest.

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  04-08-2021 01:15:12

• J

  jbar_score

  If you are not going to allow for the floodlight cams to be viewable then why not do away with the MacOs/ Windows app completely because at this point it is useless.

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  01-08-2022 11:52:52

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• C

  Caitlyn_Ring

  The Ring Desktop app no longer receives device or feature updates due to the planned deprecation. Newer Ring devices will not show up in the Ring Desktop app for this reason. You can read more information [here](https://community.ring.com/t/ring-desktop-app-discontinuation/81123). We recommend using Ring.com from a compatible browser to view your Ring devices on a desktop. Thank you for your continued feedback and for being a part of the Ring Community! :)

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  02-08-2022 09:10:14

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• C

  Caitlyn_Ring

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  02-08-2022 09:10:19

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