floodlight cam: lights do not turn on in response to motion detection

Hi,We purchased two floodlight cams that i just installed today. Granted, I've not delved deep into it, but I can't seem to get the lights to come on in response to motion detection on one of them.I've fiddled with the light settings (motion zones) that made no difference. I've changed motion detection zones for video recording, which did not fix the issue as well.The lights come on just fine when i hit the toggle in the app.Help?