I read all articles about this and so far nothing has helped. Set up new flood light with cameras. The flood light stays on at night all night but are off during the day. Did hard reset, turn cameras on and off but nothing works. There is no motion activation just light stays on. The light is next to down gutter only thing I can think off. Thanks for all suggestions
Hi @JM27596. I would also check to see if you set up a Light Schedule, which will keep the lights on at the times that have been set. If there is a Light Schedule, remove it and see if that makes the lights stop staying on all night. This Help Center article here will guide you on where to find the Light Schedule settings for your Camera. Without a Light Schedule, the lights will still turn on with motion detection during the night. I hope this helps!
i have exactly the same issue and i have also tryed everything that has been suggested and no schedule on the devise, ive even disconnected to main power for 24hr and still the same. you guy need to sort this issue out ive seen the same issue posted multiple time and no fix ?
Hi @andrew.nesbitt. If you’re having the same issue and the suggested troubleshooting steps haven’t addressed your concern, you’ll need to reach out to our support team to get this sorted out. If the device is properly installed, it should work correctly. You may benefit from having a qualified electrician inspect the installation to ensure there are no issues with the wiring. Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.