Amazon Alexa + Ring
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FireTv gives error "Communication disabled with front door because the request started from linked Alexa device"
troubleshooting
amazon-alexa
This has been working fine, but now whenever someone rings the doorbell the TV give this error, shows the video, but will not let me use the microphone to talk to the doorbell. The picture also displays the error "Microphone disabled". Answering the doorbell from the app works fine, however using the "Show front door" command on the fire TV also give the same behaviour as when the ring is pressed.
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01-03-2022 01:16:30
Responses (2)
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10-03-2023 08:39:36
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Marley_Ring
It sounds like your Fire Tv is a compatible model which, as long as you are using the commands referenced in the article below, should work as intended. https://support.ring.com/hc/en-us/articles/4417522079892-View-Your-Ring-Cameras-on-Fire-TV-with-Alexa Try checking for any updates on your devices and apps, as well as [restarting your Fire TV](https://www.amazon.com/gp/help/customer/display.html?nodeId=GZQ2H4SMXQQCZXSY). :)
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02-03-2022 04:14:43
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