Responses (291)

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  user32431

  i agree. ring should 1) allow 24x7 recording even if added fee, 2) have live view of all cameras for app and web instead of snapshots, 3) not time out any live view. Google Nest has all these basic features why does Ring have to be so difficult?!

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  08-01-2023 03:33:48

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  TomGx

  Last fall, I installed a Ring Stick-Up cam to monitor my driveway (a one-car length driveway in a townhouse development). Turns out it might have been a good move. At 3:38 this morning, the camera recorded two individuals getting into my vehicle and fumbling around. At 7:00 am, the vehicle was no longer in my driveway. Fortunately, the vehicle's iPhone app knew exactly where the vehicle was and the local police department were able to retrieve it quickly. ...and... I have an excellent video of the driver to share with the police A couple of observations... - I mounted the camera to give priority to people coming up to the driver's side of the vehicle and the stairwell on that side of the driveway. I didn't expect anyone to come up and enter the vehicle on the passenger side so I don't have a very good image of that individual. I'm not sure how to fix that other than a second camera. - motion detection appears to only work on people, not vehicles or people in vehicles, so there is no record of the vehicle pulling out of the driveway - the video recording length is only 60 seconds (the default). I have changed it to 120 seconds but even that might not be enough to fully document what the intruders were doing in my vehicle. - the recording only starts when motion is detected so there is no indication where the intruders came from (walked in or dropped off by a second vehicle or...) I note that someone else on this forum has suggested a 24/7 video recording. I second that request or at least longer recordings and more flexible triggers so that a better record of the event can be obtained. It would also be an improvement if video from before the trigger could be saved. Tom

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  11-01-2023 12:24:18

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  idPrescott

  I really, really want to be able to use the indoor cameras as a baby monitor. However, in their current state, I cannot. Having the Live View shut off after 10 minutes just makes that unacceptable. Please make your products more versatile!

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  23-01-2023 06:07:19

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  user35737

  I would have thought that this would be an easy feature to implement. Is there any reason its been 3 years since this was raised and yet still no update?

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  07-02-2023 03:55:43

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  bemak187

  @mgangemi This isn't the type of product which Ring is. Ring is a notification based system where it will alert you when it picks up a person etc. That is not a bad thing its just the type of system they sell. It disconnects as the live view is not designed to be left on, all video be it notifications or live view goes up into the cloud first. If you want 24/7 recording and live view you really need to go for an NVR based system/IP camera set up where the storage is all local.

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  15-02-2023 04:07:20

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  RingMaster2

  @ [bemak187](https://community.ring.com/u/bemak187) This is a common feature found in most of the cameras that Ring cameras are competing against. This is a feature that every Ring camera should have and needs to have in the future or else the Ring cameras will continue to be considered as dog poopy. The 10 minute live view time out seems to be one of the worst decisions Amazon has made and everyone here realizes that. The only thing worse is the [**shape of Blue Origin rockets**](https://slate.com/technology/2021/07/bezos-blue-origin-resembles-penis-rocket-scientist-explains-why.html). Amazon - Ring has taken what would be considered a good camera line and made them inferior to almost every other competing camera in the market. @ Everyone Please do not recommend Ring cameras to anyone you know until they address this issue. Secondly. Be sure to go through this thread and click the small :heart: heart to like every post in the thread. It's fun to do and you get to assign nearly **50 likes per day** and the more likes received for this feature request maybe... who knows.... C'mon Ring, get with the program! It's been over 5 years... Thirdly. If you haven't already done so, consider leaving a negative review of the camera you purchased on Amazon.com using the link to this forum so that other people can be spared the headache of owning a Ring camera. [Extend the length of Live View (24/7 recording) - Products / Feature Request Board - Ring Community](https://community.ring.com/t/extend-the-length-of-live-view-24-7-recording/4507/288)

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  08-04-2023 03:24:03