Responses (295)

• U

  user35737

  I would have thought that this would be an easy feature to implement. Is there any reason its been 3 years since this was raised and yet still no update?

  2

  •

  07-02-2023 03:55:43

  •

  Reply
• M

  mgangemi

  Sometimes I am waiting for someone to come to the front door, or just want a view of outside. I have a tablet with the Ring app on, with a display of outside. But every few minutes I have to click "Reconnect". Request: have a mode where it doesn't disconnect. Maybe I can even connect this to a TV and pretend my basement office has a window with a view.

  2

  •

  14-02-2023 08:59:07

  •

  Reply
• M

  mgangemi

  I followed a link here from a 2018 thread. Ring team - please change this from "solved" to "unsolved". It's the #1 requested issue, and something that you announced in 2018 would be coming soon. If there's no plan on implementing this feature, can you explain why to the community? If it isn't possible that's fine, just let us know why and we'll know you're at least trying.

  4

  •

  14-02-2023 09:40:31

  •

  Reply

  C

  caodecaca

  agree. Many users asked something and team doesn´t find or work in a solution. The support team is completely :persevere:

  1

  •

  15-02-2023 10:09:58

• B

  bemak187

  @mgangemi This isn't the type of product which Ring is. Ring is a notification based system where it will alert you when it picks up a person etc. That is not a bad thing its just the type of system they sell. It disconnects as the live view is not designed to be left on, all video be it notifications or live view goes up into the cloud first. If you want 24/7 recording and live view you really need to go for an NVR based system/IP camera set up where the storage is all local.

  0

  •

  15-02-2023 04:07:20

  •

  Reply

  R

  RingMaster2

  @ [bemak187](https://community.ring.com/u/bemak187) This is a common feature found in most of the cameras that Ring cameras are competing against. This is a feature that every Ring camera should have and needs to have in the future or else the Ring cameras will continue to be considered as dog poopy. The 10 minute live view time out seems to be one of the worst decisions Amazon has made and everyone here realizes that. The only thing worse is the [**shape of Blue Origin rockets**](https://slate.com/technology/2021/07/bezos-blue-origin-resembles-penis-rocket-scientist-explains-why.html). Amazon - Ring has taken what would be considered a good camera line and made them inferior to almost every other competing camera in the market. @ Everyone Please do not recommend Ring cameras to anyone you know until they address this issue. Secondly. Be sure to go through this thread and click the small :heart: heart to like every post in the thread. It's fun to do and you get to assign nearly **50 likes per day** and the more likes received for this feature request maybe... who knows.... C'mon Ring, get with the program! It's been over 5 years... Thirdly. If you haven't already done so, consider leaving a negative review of the camera you purchased on Amazon.com using the link to this forum so that other people can be spared the headache of owning a Ring camera. [Extend the length of Live View (24/7 recording) - Products / Feature Request Board - Ring Community](https://community.ring.com/t/extend-the-length-of-live-view-24-7-recording/4507/288)

  2

  •

  08-04-2023 03:24:03

• I

  ISpyWithMyLittleCamEye

  There shouldn’t be a 10 minute timeout on the live broadcast for customers subscribed to Ring Protect Plans! It doesn’t make sense that paying customers are still being limited on certain features with non paying customers. I also think that if Ring gets rid of the timeout completely for subscribers, not only will this entice more users to subscribe, it’ll also allow customers who have dedicated monitors for security, get back accustomed to running 24/7 live feeds but in a modernized way with modernized products from Ring.

  2

  •

  22-02-2023 12:25:28

  •

  Reply