Is there any options to give a shared user access to viewing camera for a set time-frame?

Hi @janab8812. There is not a way to set a time-frame for Shared User access. The current process to edit their access in the Users Menu. This can be found in the Settings Menu, as pictured [here](https://community.ring.com/t/explore-through-the-map-of-the-ring-app/48062). This requires you to manually toggle their access. Let me know if this helped!

The placement of the alarm button is too close to the lights button in the a ring app for controlling the floodlight camera. This leads to inadvertent alarms (annoying). Please put more space between the buttons on the UI. Thx

I came on here to post this. I would add that it's not that it's just too close I think it needs to be re thought of altogether. In the middle of the night with a thumb or the 'heat of the moment' these buttons are too close, too small, and too hard to access!

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DolanB34

Exchanges/Returns

I'm trying to exchange my wired bell for a battery operated one. How do I get that process started?

531 •

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27-02-2021 22:08:35

Responses (1)

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Caitlyn_Ring

Hi @DolanB34. You can view our return policy [here](https://support.ring.com/hc/en-us/articles/360022409351-Return-Policy), and reach out to our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) if you'd like to start a return. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)

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02-03-2021 19:58:57

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