Hi @rubyinmd. You should be able to view your Event History on Ring.com if you're using a supported web browser. You can view a list of supported web browsers [here](https://support.ring.com/hc/en-us/articles/208144516-Using-Live-View). Make sure your browser is updated, and ensure you don't have a VPN enabled, or disable Ring.com traffic to prevent it from affecting the performance of the website. If this issue persists, the best option is to get in touch with our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/360036196372-Contact-Us) so they can look into this further. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.