Error P13-01 when connecting Echo Show5 to Ring Intercom

Products Ring Integrations
,
1

Hello
when trying to enable my Echo Show 5 to Ring Intercom I always get error P13-01 … it says to enable Home monitoring for my Echo Show but it is already active…
What’s wrong? On Amazon buying page it was clearily written that it is compatible with my Echo Show 5
How to solve?
See screenshots attached

screenshot
screenshot795×836 57 KB

1 Like
2

I’m also facing the same error code while trying to switch on home monitoring on echo show 5. For me the person detection on Alexa routine is working, but it is unable to integrate with Ring.