‎Entrotec ED4 modification

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A

AJ_Grush

Entrotec ED4 modification

device-settings

cs-support

intercom

Hi guys. I have Entrotec rh3+/ed4 My ring in theory is working. The trouble is that for my system to be fully operational I need to lift the phone handle of the hook, otherwise I can’t open the door. Any ideas on how to modify my existing handset? I attached a picture, the cradle switch is the issue (SW1, sw2). Please let me know if there is any way around that or what handset I could replace mine with to make it work.

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03-01-2023 04:20:12

Responses (2)

J

Justin_Ring

Hi @AJ_Grush. We have this Help Center [page](https://support.ring.com/hc/en-us/sections/4417082373780-Ring-Intercom) with helpful articles regarding the Ring Intercom. We also have a dedicated [Ring Intercom support team](https://support.ring.com/hc/en-us/articles/10070641988500-Ring-Intercom-Support) that may be able to assist with your concern; feel free to give them a call or send them an email.

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04-01-2023 07:17:40

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U

user81104

Did you manage to resolve this or replace the handset? I’m looking into the same issue

0

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19-04-2024 09:56:11

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