This is a rookie mistake. When using the desktop app you are asked for the username and password. Then it removes the password and performs 2-step authentication and asks you to enter code. Then you have to re-enter password.
Coding 101, either retain password when entering auth code, or ask for username, perform 2-step auth and then ask for password.
I know this is a pain, doesn’t seem neeeded.
I thought this was only happening to me!
The whole 2-step authentication is driving me nuts - it demands I log in AGAIN every time I open a new page, follow a link. Even banks don’t do that!
Bump, please get one of your interns on this easy fix.
Haven’t used the app in years. Not a browser or caching issue either, just bad UX design
I shouldn’t have to, not all Windows 10 or Windows 11 PCs are configured identically nor do they all receive the same updates as they are based on your specific configuration. That is where UX comes in. Ring is still being run as a stepchild along with Blink as Amazon tries to figure out a strategy to integrate the two. I feel like a Beta tester.