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  Tom_Ring

  Hi @Fig_Hooton. This Help Center article [here](https://support.ring.com/hc/en-us/articles/360059329551-Using-your-Echo-devices-as-a-Smart-Lighting-Bridge) has information on using your Amazon Echo Show 10 as a Ring Bridge. Ensure that both your Ring app and Alexa app are up to date as well as your Echo device. You may need to disable then re-enable the Ring app as a troubleshooting step. If you've followed these steps to no avail, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

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  03-01-2023 03:35:07

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  Mom31

  Hello, i’ve been trying to set up my smart light bulb for the past few days. I’ve spoken to Ring (did all the troubleshooting yu could think of) I’ve spoken to Amazon Echo’s team (no success with them) In fact , they instructed me to speak with Ring. They kept saying the light bulb has to be on the app first before it can connect to the echo show device. Im so confused because how would it show on the Ring app if it requires the echo’s built in bridge in order for it to set up. I was on the phon for almost 3 hrs (between the two of them) to no avail. Currently googling and youtubing just to see if there’s any assistance out there. Btw, thats the exact same message i keep getting. . . I see yu posted this a long time aho but still just wanna know have you had any luck with this situation.

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  22-01-2024 05:48:22

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  system

  This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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  21-02-2024 05:48:51

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