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Downgrade Ring Protection Plan
I signed up for the Protect Plus plan but decided do not want/need monitoring service at this time. Is there a way to downgrade to the Protect Basic plan without cancelling the Plus plan? I would lose all my saved video's if I cancel, correct?Also, I paid for the year on Protect Plus. How will a credit be applied?Thanks!
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27-12-2019 15:58:39
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vanderChapullen
Hi Brent,I have the same situation here. I also signed up for the Protect Plus plan but decided to downgrade to the Protect Basic plan without cancelling the Plus plan but I got the answer that I will lose all my video’s. It’s just nonsense, there should be a way of downgrading the plan!Can anyone help on that please?Thanks!
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03-01-2024 00:34:32
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