General Topics

Not sure where to look? Browse general posts, topics, conversations and more.

J
Double billing each year!
billing

I've just discovered, that Ring took each year two payments for my Basic plan (see attached screenshot from my bank account). Can someone explain to me for what are these two payments each year are? :confused: ![IMG_89329905D5B2-1|281x499](upload://gLXuEzhKoMWwOZQRSsUvRIDOAHY.jpeg)EDIT: These double payments goes back to 2017 - so RING billed me each year twice??? According the amount of money it looks like RING charged me each year for both plans :( This is a crazy!

1508

0

1

17-04-2021 11:16:11

Responses (1)

  • J

    So, I've just talked with a RING support and it really was an error and I was billed each year for both plans – anyway it should be solved now.

    1

    19-04-2021 06:38:32

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members