Doorbell Motion Detect Video Display Minimised on Echo Show 8

Products Ring Integrations Amazon Alexa + Ring
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#1

I have the latest Ring Doorbell Pro and Echo Show 8.

When the doorbell is pressed, I get a full screen video feed on my Show 8. That’s fine.

If I enable movement notifications, the video will only display minimised (picture in picture). This is not fit for purpose.

I have tried everything including setting up routines but I cannot get the video to display full screen.

I see that this issue has been previously reported on multiple occasions.

Is there a fix?

Is there a reliable Alexa command to maximise the video display?

Thanks

#2

So an hour with Amazon Support who eventually directed me to Ring. Ring checked things out then referred me back to Amazon believing the issue to be with the Show or Ring skill.
Amazon sent a link to a workaround which does not work!!
Less than impressed :face_with_raised_eyebrow:

#3

Hi @AndyChafer. I’m sorry to hear you haven’t been able to receive an answer to your questions yet. With the Ring and Alexa integration, you can have Live View automatically populate on your Echo Show when the Doorbell button is pressed but not when motion is detected. We have heard this feedback before in our Feature Request board here, where you can also find tips from other neighbors on what Alexa Routine configurations they used. I hope that helps.

#4

Mine shows video with motion… but it’s only for about 10 seconds :thinking:so this is odd to hear. I was trying to figure out how to get it to stay on longer to be honest.