Ring Video Doorbell
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Doorbell Lag
battery-video-doorbell
troubleshooting
cs-support
I Have the Ring Doorbell (latest) running on battery. Over the last 6months the lag between someone pressing the doorbell and me getting the notification is ridiculous. By the time i get the notification the person has gone.
This happens even if I am home.
The Ring app has been removed and reinstalled
Tried default setting
Tried custom settings
The camera has been rest
Battery fully charged
Tried varius locations for Wi-Fi hub
There is no issue with Wi-Fi, its abot 3M between Wi-Fi hub and doorbell and has good quality signal.
My mobile (S23 Ultra) has full signal and have no issues with any other app using Wi-Fi.
No matter what I try, the lag persists making the doorbell useless, so much so that i am thinking of getting rid of all my Ring devices, and move to another make.
My daughter has similar problems with her ring doorbell.
What is going on ?
Is it the app at fault
All environmental changes have no impact.
Thanks.
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25-05-2023 08:33:17
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Justin_Ring
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26-05-2023 04:08:54
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