Hi @user66489. If your Doorbell keeps falling offline, try the following steps: - [Reboot your Ring device using the Ring app](https://support.ring.com/hc/en-us/articles/7438395032980-Rebooting-your-Video-Doorbell-or-Security-Camera). - Reboot your router by powering it off for a few seconds and then powering it back on. - Verify your Doorbell has [good signal strength](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229). This Help Center [page](https://support.ring.com/hc/en-us/articles/360023559372-Fixing-Devices-Falling-Offline-Repeatedly-by-Adjusting-Your-Router) has other steps you can try as well. If you have tried these steps and are still having the same concern, give our [support team](https://support.ring.com/hc/en-us/articles/360036196372) a call for further assistance.