J
Doorbell is not connecting to wifi
troubleshooting
cs-support
hardwired-battery-video-doorbell
Could not connect with wifi.
612 •
0 •
1 •
14-11-2023 00:22:52
Responses (1)
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Justin_Ring
Hi @Jae12572855. If your Doorbell is not connecting to your wifi, try the following steps:- Factory reset your Doorbell by pressing and holding the setup button on it for 20–25 seconds.- Verify your wifi password is correct.- If possible, bring your Doorbell to the same room as the router for setup.- Reboot your router by unplugging it for few seconds and plugging it back in.We also have this Help Center [page](https://support.ring.com/hc/en-us/articles/217219526) with other steps you can try. If you have tried these steps and are still having the same concern, give our [support team](https://support.ring.com/hc/en-us/articles/360036196372) a call for further assistance.
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15-11-2023 23:18:13
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