Door bell 2 solar

I bought a doorbell 2 battery and a ring solar panel. Connected it all up but it says it not connected. Tried resetting but still nothing. Anyone any ideas

Hi @1067ben. I would ensure that the Solar Panel is fully connected to the Doorbell. Next, try resetting the Doorbell so it will recognise that the Solar Panel is connected. You can do this by pressing and holding the setup button for 20 seconds, then release it. This should cause the Doorbell to reflect it is connected to the Solar Panel. You might have to wait for the battery level to reach 90% before the Solar Panel will charge it. Let me know if this helps.