Does video doorbell works in Egypt?

Hi, I am enquiring about ring products specifically video doorbell, it does work in Egypt either with or without VPN
Thanks

Hey @Mostafa. Since we do not ship and sell to Egypt, we are not fully supported at this time. There are some neighbors that have set up devices in Egypt, but we do not recommend a set up there at this time. You can see what countries we ship, sell and are support to/in here.

Thanks Chelsea , actually I am using in Dubai but planning to move to Egypt end of This year so, what I understood that it will work but there will not be a technical support there , right ?

@Mostafa You are indeed correct! If you are able to get it set up and functioning, feel free to share how it went and any tips and tricks here. This may help other neighbors that move to this area as well. :slight_smile:

Dear @Mostafa, any luck setting this up in Egypt? I also live in Egypt and would like to know before I buy the doorbell, cameras and security system. Thanks in advance for any tips.

Hello,

Bought it twice always having issues with live view, only worked for few hours after first installation then stopped and only receiving motion and door alerts while I’m having a very good stable internet connection and all other security cameras from different brand working fine!
Hope someone can figure out the issue

Hi @Raafat, happy to chime in here. I’d recommend reviewing our Community Post on Live View concerns, as it will contain various suggestions to help you narrow down the cause of your concerns. If you’re still not able to access Live View after reviewing the information in that post, you’ll want to reach out to our support team directly so they can take a deeper look. You can give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.

Any updates ?