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Does anyone recall receiving an email over the summer regarding resetting your password?
troubleshooting
wireless-security-cameras

Hi there,Does anyone recall receiving an email regarding resetting your password at some point over the summer? I think I am going mad, but am sure I received an email around July time informing me of a password security breach/issue and needing to change my password. Please can you confirm if you received the same or if one was sent out?ThanksMallso

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26-10-2021 21:51:50

Responses (1)

  • T

    Hi @mallso. I would suggest searching your inbox/junk/spam for Ring emails to see if you it might have moved to a different folder. Additionally, we have some information about password security [here](https://community.ring.com/t/the-facts-about-password-security/2145#M234) that may be useful to you.

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    27-10-2021 18:25:19

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