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S
Discrepency in the plan option
Hello,
Long story short, I have two ring doorbell/cameras in my newly purchased home. I signed up for Ring Basic when I had just one (left by the previous owner) and I purchased a second one for my back door. I was trying to add it to the app since it states "Get started with a camera or two" (see screenshot) however it seems like this was changed at some point to only cover one device ... ? Is there any plan between $3/mth and $10/mth to cover just two doorbells and not an entire Ring Alarm system with all the fixin's?
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17-11-2020 03:51:18
Responses (1)
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That's a bit disappointing, as you can see in my screenshot the App says I could add a second camera to my plan already (at least used to, I guess) . You should update the app wording so future users aren't as disappointed as I am.
Two of the 4 features on the Protect Plus plan are related to the security system. The only ones I could use are the 10% off future devices (if I even purchased any), and an extended warranty on my devices. One camera I inherited by the previous owner and probably isnt covered now. So that's one camera I get an extended warranty on for +$70/year difference. I can buy a new camera for $100 meaning it isn't really worth it over more than one year...
I find it silly I could essentially open a second Ring Protect Basic account for my second camera and pay $60/year to have the video coverage benefits you are now asking $100/yr for. But I guess it's either that or pay for benefits I won't receive at this point...
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17-11-2020 08:38:46
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Marley_Ring
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17-11-2020 06:06:04
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