Hi @SJB333. Just to clarify, you are trying to disable Alexa devices from giving audible alerts when someone rings your Doorbell, correct? You would only like to have Alexa show you a Live View when you tell it to? Which doorbell ring do you want to retain: the one that comes from your phone, the pre-existing chime, or the Ring chime? I want to make sure I gather the correct steps for you for what you are trying to accomplish if it is doable.
Hi Justin, thanks for getting back to me. To confirm, I would like to have the option to easily choose (a) the doorbell sound AND whether it sounds (b) To select whether Live View displays or not and (c) if I want Alexa devices to announce anything verbally. As it stands, infuriatingly, the default is that they are lumped in together. If you want to have Live view, you have to have the annoying and overly intrusive Alexa voice telling you someone is at the front door, when, as I said, a simple chime of some sort is sufficient, unintrusive and to that extent, historically precedented generally with doorbells. If I disable the verbal announcement, then I lose live view, which is undesirable.
Hey neighbors. In order to have the Live View automatically populate on your Alexa device with a screen, you will need to have the Doorbell Press Announcements toggled on. You may be able to create an Alexa Routine or adjust other settings on your Alexa device to either mute or lower the volume of the announcement itself, though those options may depend on which Alexa device you have. For more information on Doorbell Announcements, check out this Help Center article.
I also ran a quick search on our Feature Request board and found this request to retain the automatic Live View on your Alexa device without having the Doorbell Press Announcement on. Our Feature Request board is the best way for us to gather and share your feedback with our teams here, so I’d recommend voting and commenting on that thread if you’d be interested in having that option.