Disable night vision on Ring Pro video doorbell

Hi.

I have the same problem.

There is a lot of light in front of my house and the video was very bright and impossible to see people’s faces. It was very white.

I tried to find a way to disable infrared lamps but I didn’t find a way in the app. The company’s support didn’t know how to do that either.
I solved it in a simple way that works for me. As I do not need and do not use the motion detection I simply put two pieces of electrical tape over the infra red lamps.
The video is much better now.

This is the second device I install - same model - because I have two different doors. The old one does not turn on the infra red lamps when I open the video. The new one that I installed today always turn on these lamps so I put black tapes covering these lamps.

My device is not the Pro version. I don’t have the color night option.

I hope this can help.

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