Hi @imtim. If there’s nothing in the Event History and this doesn’t appear to be happening on a regular basis, it could just be an issue with the Alexa app itself. Try disabling and relearning the Ring Skill in the Alexa app, as well as toggling the Doorbell announcements off and back on. If this continues to happen, you can follow up with our support team at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.