DIN Rail Transformer for Wired Video Doorbells (2nd generation)

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Hello

My DIN Rail Transformer for Wired Video Doorbells (2nd generation) has stopped working in less than a year since purchase, and is no longer charging up my doorbell. I’ve used a multimeter to test the input and output of the transformer, and I have 240v going in, and 0v coming out.

Can anyone help?

Thanks.

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It sounds like the transformer has failed. Make sure the replacement unit is approved for use with Ring devices.

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Hi @Theogermal. Is there any damage to the wiring along the doorbell circuit? If you don’t feel comfortable checking it, I’d suggest consulting a qualified electrician. If the wiring appears to have no issues but the transformer is still not putting off power, please get in touch with our support team for further assistance.

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