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J

Jwbucks

Device or plan not working
cs-support
ring-protect-plans

You guys sure charged my credit card instantly, why isn’t the product I paid for, working?

257 •

0 •

1 •

15-12-2023 23:03:49

Responses (1)

  • C

    Caitlyn_Ring

    Hi @Jwbucks. Can you provide some additional details regarding the issue you’re having? Which Ring device you have? The device name is on the Device Health page in the Ring app. If this is an issue with your Ring Protect plan, which feature is not working properly?

    0

    •

    18-12-2023 22:44:43

    •

      U

      user74426

      My ring protect plus had more than a week it doesn’t work and I tried everything

      0

      •

      16-01-2024 03:29:05

      T

      Tom_Ring

      Hi @user74426. Can you specify what “doesn’t work”? You can also review your Ring Protect Plan status on Ring.com. If you are getting a specific error, please share it here.

      1

      •

      18-01-2024 14:58:06

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