Please see the request below requesting access to Device Health on the ring. com website.
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Finding Device Health on Ring. com site
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I have been a ring customer for a few years … I used the Windows Desktop for viewing and a notice today suggested Ring.com as the windows app will discontinue in a couple of months. I entered Ring.com and can view as usual, but I cannot find a Device Health Option so I can view the battery status of some of the devices … where is this info on the Ring.com site?
Do you have an active Ring account?
Hi nice to meet you, How may I assist you today?
Ahh, Yes I can see it, You will only be able to view device health in the Ring App on your phone.
Not Good … I am not a phone-using person.
I’m Sorry about that.
Please have them add this capability to the ring. com site.
Eveyrthing is going that way.
That is not going to happen.
not so much for vision-challenged users
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I appreciate your time chatting in and, we appreciate you being a loyal Ring Neighbor! Do you have any other questions for me at this time?
yes … your concern for my limitation … it is available on the Windows Desktop App now. It Should follow through to the ring web site since they are taking away the desktop app.
I understand, Do you have any other questions for me at this time?
maybe a chance to chat with the next higher level agent … I don’t think it’s fair to just push me off to a general suggestion site.
I’m Sorry, there is nobody that I can transfer you to about this.
Do you have any other questions for me at this time?
Then I’ll request you make sure this issue is made known to those that can help make it available. Thanks.
If you really want this to be loked at and discussed,please leave your feedback here. I am not able to send in requests on your behalf.
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