U
Delay on video settings Doorbell
hardwired-video-doorbell
troubleshooting
Hi, there appears to be too much of a delay on the doorbell to capture cars, people etc. previous doorbell was great, this one we can see hardly anything before it disappears. Any advice please?
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26-02-2023 08:26:49
Responses (1)
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Justin_Ring
Hi @user37632. If your Doorbell has a delay in motion detection, try the following steps: - Adjust your [Motion Zones](https://support.ring.com/hc/en-us/articles/210243483-Utilizing-Motion-Zones-with-your-Ring-Devices). - Turn up your [Motion Sensitivity](https://support.ring.com/hc/en-us/articles/360050360052-Customizing-Motion-Zones-for-Video-Doorbells-and-Security-Cameras) to the max. - If [Smart Alerts](https://support.ring.com/hc/en-us/articles/360032947972-Refining-Your-Motion-Alert-Notifications-for-People-and-Other-Motions-) are on, then disable them or vice versa. - If your Doorbell is battery-powered, you should be able to adjust the [Motion Frequency](https://support.ring.com/hc/en-us/articles/115003477106-Understanding-and-Optimizing-Motion-Detection-with-Motion-Frequency). Switch it over to Frequent. It will drain your battery quicker, but it will do better with capturing motion. - Verify your Doorbells [signal strength, also known as RSSI, is at a good level](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229). I hope these steps help!
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28-02-2023 05:04:27
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