Had my Ring Doorbell 2 and Ring Solar Cam for years, but getting really bad updates on the Ring app on my Iphone 8.
Normally when I open the Iphone App, the Doorbell 2 (top) and Solar Cam (bottom) will update the static image approx even 10 mins since the last update.
When I try and view the camera in LIVE, I get failed to connect and also after a long time it comes back with “Weak Signal”, however this is untrue, as I have a Mesh 6 Wifi with both 2.5 and 5ghz signal supplying 100% wifi strengh, and even with Mesh 6 Wifi off and using just the router wifi, its still passing 80-90% signal to the doorbell (tested it!), additionally, sometimes a user will ring the doorbell, one of my internal chimes with go off, but not the other, and then 10 minutes later, my phone app advises me the doorbell or alert has gone off - very unuseful.
I have tried toggling the wifi on and off (sometimes that can cure it for a short while), and I have rebooted/reconnected both devices to the wifi again (although that is a pain for the Solar Cam which is high wall mounted).
Wifi Channel for 2.5ghz is on channel 3.
Wifi Channel for 5.00ghz is on channel 36.
I have noticed that the doorbell and camera are snapshotting every 15 mins on the time line, so it does seem they are taking these ok, its just the wifi problem with the doorbell push, response times and app dashboard.
Is there a good / recommended channel for both/either,
Cant remember also if both support is 2.5ghz or 5.00ghz