Custom push notification tones for alarm events

I want to be able to change the notification sound for an Alarm event. ?
I changed the sound for my motion events on the doorbell to one that was more pleasing to me, but I want a very distinct sound incase my alarm is triggered. The standard notification sound just doesn’t do it for me. Please make this feature available Ring. ? It’s the only thing I dislike about my security system.

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Yes, for me too. I think the ring alarm is a beautiful product. But if I’m away from home and my alarm is triggered I get the same notification sound as I receive an email. I get 20+ notifications a hour. I would like to hear a different sound for an intrusion alarm.

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Yes, me too! I can’t believe more people aren’t complaining about this. If the Ring Alarm goes off, the iOS and Android notification should be something loud and unique, not just the normal notification sound. This should be a priority for any security system.

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When ring alarm is activated can you get an alarm sound on your phone along with the notification?, Thanks

Yes, please! I can’t believe more people aren’t requesting this. If the Ring Alarm goes off, the iOS and Android notification should be something loud and unique, not just the normal notification sound. This should be a priority for any security system.

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There really needs to be a way to change the Ring Alarm notification sound (iOS App) that the alarm has been tripped and is going off. Exactly the same way you can change it for camera and sensor notifications. I would love to have that sound be as annoying as a siren so I take notice ASAP instead of the current non-changeable sound.

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I agree! If the Ring Alarm goes off, the iOS and Android notification should be something loud and unique, not just the normal notification sound. This should be a priority for any security system.

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I think the ring alarm is a beautiful product. But if I’m away from home and my alarm is triggered I get the same notification sound as I receive an email. I get 20+ notifications a hour. I would like to hear a different sound for an intrusion alarm.

Sow I don’t miss the push notification that the alarm is triggered / someone breaks in to my house.

Just like Whatsapp you can choose your custom sounds if you receive a message.

I would like to hear a special sound that I can distinct off the standard notification sound.

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I too am stunned about the push notification using the same sound for a minor alert as with a burglar alarm. Ring uses the default sound which is the same sound as a general push notification from other apps. I am replacing my previous alarm whose control head died, it was 7 years old and “it” had different sounds for alarms and notifications.

I just bought the Ring alarm it and was very surprised and might not keep it because of this.

Here is the only workaround I could come up with, and it is not ideal.

There is one sound app on Google play called “Notificon” by Gautham S Yaji

It will allow you to select voice or custom sound notifications in an Android app.

All other apps that I found that were around a few years ago are no longer supported.

I downloaded a MP3 file from Soundbible.com called Siren Noise, but it could be any of their siren selections.

I used the app “Notificon” and selected the Ring app and then selected the siren sound.

The volume must be set in the general settings of the Notificon app, it uses its own volume setting.

Now I get a siren when an alarm occurs at whatever volume I set the Notificon app to use.

I had to turn off all other alerts entry delay and mode updates and event updates in the Ring app or I get an alarm entering or leaving. I turned off alerts on all of the individual sensors.

Basically any Ring notice for which you don’t want a siren sounding on your phone you must turn off, which is almost everything.

This is not ideal, because I used to like getting a simple push notification on my old alarm when it was armed or disarmed.

The sound it used was the default sound setting on an arm or disarm but a siren on an actual alarm, the way it should be.

It seems so basic. I have emailed back and forth with Nick ?? He said he put in a request, but this sould be at teh top of the list. I see many other people listing the same issue.

Ring desperately need to fix this.

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Desperately need this.

Since I have had ring professional monitoring I have only had two instances where my system went into alarm. Both times I was first alerted by a phone call from the Alarm Monitoring Center. While I certainly appreciate that I’m the kind of person who would much rather get notification on my phone first. So after the fact I noticed that I did get notification but the Ring app only allows a single ringtone for all its alerts, door opened or closed window open window close in alarm out of alarm and all that administrivia. I would much prefer to have a siren type alarm associated with an alarm. In other words provide different ringtones or whatever you want to call them for different events. Can you make that happen?

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btw, your phone support staff told me to send product suggestions to ideas@ring.com, which doesn’t work anymore.

This is much needed! I just installed the Ring Alarm retrofit kit and I’m shocked if my alarm goes off I get the same notification as for a random app on the iPhone. this needs to me changed ASAP. The Doorbell has options for different sounds and alerts, why not the Ring Alarm? it’s the same app!

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Adding my vote. If my system alarms I want a phone alert that will make it obvious my system is alarming. It looks like I can set different notification options for my cameras and doorbell (https://support.ring.com/hc/en-us/articles/115005889863-How-to-Use-Ring-App-Alert-Tones), and I can change the chirp tones for my various door and window sensors. But I can’t make a unique alert for when my system alarms. This is a huge oversight–please fix it.

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I’m really astounded this is not already a feature. A flashing red pop-up and an obvious and clear alarm sound would make sense.

I did some poking around, and it turns out you can do this on Android. But they don’t make it obvious or easy. Here’s how I did it, on a Pixel 6 with the latest Ring app installed.

  1. From the Ring app dashboard, select the “burger” icon (horizontal three lines) in the upper-left.
  2. Select Settings.
  3. Scroll down and select Alert Settings.
  4. A new screen should pop up with some options, one of which is “Alarm”. Select Alarm.
  5. A new screen will pop up with two options across the top: EMAIL and PUSH. Select PUSH.
  6. Yet another screen will appear. At the top will be an option for Push Notifications. Make sure this is switched ON.
  7. Directly underneath is a section titled “Emergency Alerts”, with the subtitle “Mobile Device Do Not Disturb Settings.” Select (tap) this sections.
  8. A window will appear telling you if you will be receiving emergency alerts if your device is in “Do Not Disturb” mode (my phone is set to receive them). At the bottom is a button marked “Change Device Settings”. Select the button.
  9. This brings up another screen titled “Ring Alarm - Critical”. Scroll down a short way, and you’ll see an item for “Sound”. Select this, and you can select a sound to use when notified that your Ring Alarm is Alarming.

Note that this only selects from among the sounds in your Android device’s Notification sounds. If you don’t have a sound there that’s already to your liking, you can download or transfer one to your phone, but it must be in the Notifications sound directory. I downloaded a sound from the BBC Sound Archives, edited it in Audacity, exported it to an OGG file, then transferred it to my phone.

I tried it, and it works. When my Alarm goes off, my selected alert sound plays on my phone.

Having the default notification sound as the only option on my phone when the alarm is sounding is not really acceptable. It doesn’t create any sense of urgency to check our phones and see what is going on. I think it’s important that we are alerted as urgently as possible when the alarm at our house is triggered. The lack of customization with this feature seems like a signification shortfall for me. It’s why I haven’t recommended the Ring Alarm to family and friends.

I have just installed the ring alarm this week and had a alarm triggered and surprised there is no option on IPhone to custom assign a sound to a alarm trigger incident like the doorbell . Surely thus us a oversight? No one is looking their phones 24x7

I was told a few years ago that this was on the roadmap. How is this feature available for the door bell and the cameras but not the alarm?

I get the feeling that either nobody is paying attention to this thread, or nobody cares.

This would seem like an easy feature to implement. Although maybe it’s possible already under Settings → Alert Settings → Alarm → Push → Emergency Alerts
At least on Android, go to Settings → Apps → Ring → Notifications → Ring Alarm - Critical
It seems in this setting you can change the notification, I have a siren and also set to override ‘Do Not Disturb’
I spoke to a support rep and they said it wasn’t possible to to request as a feature update.
My alarm hasn’t sounded yet so I don’t know if this will work or not