Amazon Alexa + Ring

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Creating an Alexa routine with the Ring Video Doorbell 2 and Echo Show 8
troubleshooting
hardwired-battery-video-doorbell

I'm trying to create a routine in the Alexa app using my Ring Video Doorbell 2 and Echo Show 8. My goal is that when the doorbell is pressed, an announcement will be triggered on my Echo Show 8. Here are the steps I've done...* Enter routine name* When this happens - Smart Home->Ring Front Door->Doorbell->When Ring Front Door is pressed* Add Action - Alexa Says (customized)* Choose Device - Echo Show 8After saving the routine, I test it in the Alexa app first and it works fine. Then, I press the doorbell and instead of the customized announcement, it defaults to "Someone's at your front door". I went back to the Add Action step and selected Messaging->Send Announcement. This option says Alexa will announce a custom message. This updated routine worked within the Alexa app when tested, but still defaulted to the "Someone's at your door" announcement on the Echo Show.Is there a notification setting I have to disable directly from the Echo Show or within the Alexa or Ring app?Thanks!

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05-09-2021 03:06:22

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