General Topics

Not sure where to look? Browse general posts, topics, conversations and more.
M
Corner Kit Issues
troubleshooting
hardwired-battery-video-doorbell
I have made several attempts to purchase the Ring Corner Kit for the Doorbell 2. The product description says the kit includes 2 wedges (30 degree and 15 degree), mounting hardware, and install manual. When the order arrives it is only one wedge in a clear plastic ziploc bag. I have attempted to order it from Amazon...and from Ring direct. All items delivered were the same....one wedge...and no complete kit. Anyone else order this item? I am having no luck getting this resolved after several weeks of speaking to various people. The issue appears to be starting at Ring...as this is where Amazon is getting their product...and what is being sold and shipped is not what is being described on product page. I need some answers from Ring management....so far I have gotten nowhere!

147

0

0

29-11-2023 05:36:27

Responses (2)

T
Hi @mcscalise89. The [Corner Kit for the Doorbell 2](https://ring.com/products/corner-kit-for-video-doorbell-v2), comes with 3 stackable mounts. If you did not receive all of them, please follow up with our [support team](https://support.ring.com/hc/en-us/articles/213608406#callus). You can also get in touch by sending a private message [@Ring](https://community.ring.com/u/ring) on Facebook or Twitter.

0

29-11-2023 05:32:52

S

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

0

29-12-2023 05:33:37

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members

W

windracer

1

User
Solution

J

Jventerprises

1

User
Solution

R

Rick_Madik

1

User
Solution

U

user63814

1

User
Solution