Ring Video Doorbells

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Convert a battery doorbell to a hard wired one
app-settings
troubleshooting
hardwired-battery-video-doorbell

I have a Ring Video Doorbell 3 plus, which is a battery one. I have just bought and fitted a power adaptor, so that it is now hard wired and not battery. My question is - how do I update the app to convert it from battery to hard wired ?

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28-02-2022 21:27:06

Responses (2)

  • C

    Hi @04abbbe013bf1e58a600cd16a3574e. Did you purchase the [Ring Plug-In Adapter](https://en-uk.ring.com/collections/accessories/products/video-doorbell-plug-in-adapter-gen-2) from our website, or a different 3rd party adapter? If it's not the Ring Plug-In Adapter, we can't guarantee that it will work properly and provide your Doorbell with appropriate wired power.

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    02-03-2022 17:54:04

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      Good evening I did purchase a genuine ring adapter. I purchased it from Amazon rather than directly from yourself as they offered next day delivery and free P + P. You did not. It came in a genuine ring box and the plug has 'ring' stamped on it. I have installed the adapter and the app is now sh

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      04-03-2022 20:36:20

  • C

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    05-12-2022 23:17:01

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