Connecting devices to new routerg

Hi, i’m having trouble reconnecting my camera devices after a recent upgrade to faster broadband with an Eero 6 router.
I’ve tried…

  • resetting the doorbell
  • resetting my phone
  • resetting the Eero router
  • Connecting my alarm base unit to the router via Ethernet.
  • moving my router and alarm base until within 8ft of the wired doorbell.
  • putting Eero in 2gb mode
  • putting Eero into Legacy mode
  • praying to any deity that will listen.

Please, please help!


Hi @Usertrouble. Can you please provide specifics on which Ring devices you’re trying to connect to wifi, as well as what error you’re running into during the setup process in the Ring app?