I have connected my ring video doorbell (gen 1) to an AC adapter which from memory, puts out 18V and 500mA. I’ll attached a photo of the specs.
Before I close up the cladding I would like to know how to tell if the AC power source is working if the doorbell actually always used battery and the only the battery icon is displayed.
@anoniimous , Just to double check, you did connect a Wire-wound resistor too?? If not, it is going to get really hot really fast!
Instructions with diagrams on how to set up the transformer for a Ring Video Doorbell:
The $10 electrical Resistor (because there is no house chime bell to provide the resistance):
One of many choices ($18) for a low voltage 8-24V AC transformer (40V maximum) at 50/60Hz:
Then change your setting in the Doorbell “Power Source” from “Battery” to “Hardwired.” All Ring Doorbell are actually Battery-Powered (except the Ring Pro) and the hardwire connection provides a “trickle-charge” only to replenish the battery (the doorbell cannot run off the hardwire).
Then, to tell if the AC power source is “trickle-charging”, go to the Doorbell setting page, and in the upper-right-corner you should see the Battery Icon with a lightening-bolt in it. If the lightening-bolt is not in the Battery Icon, then your hardwired is NOT trickle-charging, even if the wires are connected. Also, look at Doorbell’s “Device Health” page and it should now have “Power Source” as “Hardwired” which means it is “Trickle-Charge” enabled. It is also not uncommon to see the battery’s power level drop under frequent demand situations, and later the wired “trickle-charge” will be able to restore the battery back to 100% level gradually when demand decreases. Also, if you do not see the lightening-bolt or the word “Hardwired”, then your battery will not charge, even if the hard-wires are physically connected.
I hope you find this information useful