Hello, I received a “RECEIPT” by email but I would like to receive an official invoice in the name of my company - TMP SPRL - Ruisbroeksesteenweg 60 - 1600 Sint-Pieters-Leeuw - VAT: BE0453.031.075. We cannot enter a document in our accounts if the full contact details of our company are not included. See attached document
Hi @TKiLa. As this is a neighbor-to-neighbor support forum and not a direct line to support, you’ll want to reach out to our support team for assistance in obtaining a receipt or invoice for your Ring Protect plan subscription. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.