Complaint about Ring Pro glass cracked

I need the address to file a complaint regarding my doorbell glass cracking. I have spend 3 hours on the phone. I just spoke with Allen the supervisor and he said there is no one else O can talk to about this and they have never heard this complaint but I am seeing complaints here in the community.
I am not disputing that my warranty expired 5/21/2021 but this is a know issues with the material. I have looked at other doorbell and they don’t have this issue. No one is willing to help.

@Arriegyles Can I check if that is the glass or is that the protective plastic? It looks from that photo that you have left the protective plastic on when fitting the doorbell.

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I too was wondering why that photo looked so odd. It looked warped rather than cracked and protective plastic would indeed look like that!