Is support for the Kwikset Home Connect 620 planned soon? Right now they connect but basic features are broken and Kwikset really should not be advertising them as Ring compatible.
I purchased three Kwikset 620 locks because it is Kwikset’s newest model that is slated to replace the currently supported 888 and 914 models plus it’s a z-wave 700 device. I really wanted a keypad lock with ten buttons because of Ring Alarm’s asinine 4-digit combination limit (please support at least 6 digit, it’s a really silly limitation). Enrollment of the lock was easy with Ring Alarm finding the device and asking for the barcode but current support for the 620 is limited to just lock and unlock commands, it doesn’t show current lock state, and has no code programming support.
I have several 888s that are 3+ years old and are worn out or dead (some of my doors had poor alignment and overworked the things, now fixed). I wanted to replace my working 888s at my entry doors with the 620s and use the working 888s on less used doors and an outbuilding. I hoped that the 620 locks would just work because Ring Alarm already supports several Kwikset locks and Kwikset’s web page for the 620 had a Ring logo under the supported technologies section (I notice that the logo has changed to a Ring Video Doorbell logo now when it was a generic Ring logo previously; which is curious because I don’t see how that could work without an intermediate z-wave hub).