Chimes won't snooze

Question

I've snoozed both motion and chimes, but the chimes still go off.  Really annoying with contractors coming in and out.  Short of unplugging the chime, don't know what else to do.  2nd generation chime.

Tom_Ring · Answer

Hi @user62918. This Help Center article [here](https://support.ring.com/hc/en-us/articles/360000044963-How-to-Use-Chime-Snooze) will go over how to use the Chime Snooze. You can find some common troubleshooting steps [here](https://support.ring.com/hc/en-us/articles/360048673232-Troubleshooting-Your-Ring-Chime-Pro-2nd-generation-and-Understanding-Light-Patterns). If you can't correct this concern with the information in the Help Center articles, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

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Chimes won't snooze

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