Ring Accessories

Browse posts, comment, and join in the discussion about Ring Chime, Chime Pro, and more.
U
Chimes keeps disconnecting
troubleshooting
chime
I have two Chimes connecting to my Ring door bell. Both have been working fine for the last two years. My wifi settings have not changed but one of my chimes keeps disconnecting. I have followed the step provided by Ring to reconnect it, it works then stops again, often within a day. Any tips? I have also reset the whole system from scratch with the same lack of success.

879

0

0

13-06-2022 07:42:35

Responses (1)

C
Hi @user14517. What is the [RSSI](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229#M4) for your Chime that is disconnecting from wifi? You can find the RSSI on the Device Health page in the Ring app. A higher RSSI can indicate a weaker or less stable wifi connection, which could cause your device to disconnect from wifi. In that case, you may want to consider moving the Chime's location to be closer to your wifi router if possible.

0

13-06-2022 10:39:18

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members

W

windracer

1

User
Solution

J

Jventerprises

1

User
Solution

R

Rick_Madik

1

User
Solution

U

user63814

1

User
Solution