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U
Chime won't connect to wifif
chime

Hello my chime connect fine then it wouldn't make sound. So I deleted the device and now it wont reconnect. When I select my wifi it doesn't ask for password it just says cant connect and the light on the chime box goes red. I have followed every troubleshooting thing I can find. Getting frustrated! Thanks

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1

23-07-2022 18:16:25

Responses (2)

  • T

    Hi @user18371. Try following the steps listed in this Help Center article [here](https://support.ring.com/hc/en-us/articles/360048673232-Troubleshooting-Your-Ring-Chime-Pro-2nd-generation-and-Understanding-Light-Patterns). Also, try plugging in the Chime close to your internet router during the install. Once the device is online, you can move it to a more permanent location. Let em know if this helps!

    0

    25-07-2022 21:45:09

    • U

      Try checking your home mode too. You might have the settings wrong

      1

      25-07-2022 21:55:38

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