Chime won’t install

I cannot get the chime installed or working!
I’ve tried multiple times on the app and it gets right to the end and the light just goes red and says it can’t be installed.

Anyone have any tips please?

Thank you!

Hi @Kayleigh91. Try joining the conversation in this topic here. It seems like many neighbors have also encountered this situation and were able to solve it with a few different troubleshooting steps. I hope this helps!