Chime won’t change its tone

Chime won’t change its tone - I change it save it. When I go back in it’s reverted back to the previous tone ??

I have the same problem

Hi neighbors. A few things to start with here. First, make sure that your Ring app is up to date as well as your phones OS. Next, follow the steps in this Help Center article here. Be sure to save your selection once you’ve chosen a new tone.