Chime sounds on bell push, but not on motion

Wireless doorbell is linked to two chimes. All has worked well for a couple of years. Had to reset all after some network changes. Now one chime works well, but the other will only sound on doorbell press, not on motion. Both are set to sound on motion and bell. I have reset the chime, but that doesn’t fix it.

Hi @bv. I would also recommend unlinking the Chime from the Doorbell, and then relinking it and toggling on alerts for dings and motion events. If that still doesn’t do the trick, please give our support team a call at one of the numbers available here so they can take a closer look. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. :slight_smile: