My Chime gen 1 has been working fine for seveal years, but I recently notice the blue light was not displaying. When I further investigated, it wasn’t showing up on my dashboard.
I unplugged it, left it for several hours, and when I plugged it in it would do ONE green flash and then nothing else. After tawling this community I tried a reset by holding in the button on the right for about 30 seconds.
I now get ONE amber flash but nothing else.
Is it now a brick?
Hi @unkDB. If a factory reset did not work to fix your concern with your Chime, the next best step is to contact our support team for further assistance. Give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.
Spoke with support. Concluded that it is indeed a brick.
Replaced at no cost.
Very happy with the service I received.
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