Chime Replacement

Question

Is there an option to get a plug replacement for the chime pro? A piece broke off the edge of the plug so it won't connect anymore. So I don't need to replace the whole chime but just the plug.

Caitlyn_Ring · Answer

Hey @Jmh62207. I would recommend reaching out to our support team directly for this concern. They can take a look at the [warranty](https://shop.ring.com/pages/warranty) on your device and determine if this is a part that can be replaced or if the Chime Pro itself will need to be replaced. Please give our support team a call at one of the numbers available[here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19[here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)

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Chime Replacement

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