General Topics
Not sure where to look? Browse general posts, topics, conversations and more.
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hey @Jmh62207. I would recommend reaching out to our support team directly for this concern. They can take a look at the [warranty](https://shop.ring.com/pages/warranty) on your device and determine if this is a part that can be replaced or if the Chime Pro itself will need to be replaced. Please give our support team a call at one of the numbers available[here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19[here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)
0
27-07-2020 15:42:57
•