R
Chime Pro Wi-Fi extender
chime-pro
troubleshooting
wireless-security-cameras
Hi there, I bought a chime pro for two reasons One to get chimes inside my home from the door bell Two to extend the range of the Wi-Fi signal to my camera The chimes work fine with the door bell, however I cannot get the chime pro to connect to my camera or vice versa. Basically my camera is still connected to my house Wi-Fi as opposed to the chime pro Wi-Fi extender. Any suggestions? I rang Ring help and they could not help me. Thanks in advance
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12-07-2023 07:34:31
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Caitlyn_Ring
Hi @Roman10. The ideal placement for the Chime Pro is at about a halfway point between your wifi router and your Ring Camera. You can run the [Chime Pro Placement Test](https://support.ring.com/hc/en-us/articles/360052520292-Using-Chime-Pro-Placement-Test-to-optimize-your-wifi) to find the best spot to place your Chime Pro. To connect your Camera to your Chime Pro, I'd recommend performing a new setup in the Ring app using the steps under Set Up a Device. When choosing the network for your Camera, you should have an option to select the Chime Pro Network. I hope this helps!
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12-07-2023 05:10:18
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